FAQ
Delivery and Shipping
What happens once I have validated my order ?
You will receive a confirmation email with the details of your order. If you haven't received an e-mail, check your spam folder, and if you haven't received anything in your spam folder, check that you wrote your e-mail address correctly when you placed your order. Don't hesitate to contact us if you haven't received your order confirmation e-mail.
We'll dispatch your order within 72 hours.
Delivery times ?
* France: 4 to 8 working days after dispatch of your order.
* Europe: 10 to 12 working days after dispatch of your order.
* North America (Canada, USA): 10 to 15 working days after dispatch of your order.
* French overseas departments and territories: 15 to 20 working days after dispatch of your order.
* Rest of the world: 20 to 30 working days after dispatch of your order.
How to track my order ?
You will receive a second e-mail once your item has been dispatched.
In this e-mail, you will receive your tracking number, which you can follow directly on our website on the track my order page.
What if I'm not available on the day of delivery ?
Packages delivered by post generally do not require a countersignature.
The few parcels delivered by professional carriers sometimes require a countersignature on receipt.
If this is the case and you are not present at the time of delivery, a card will be issued in your letterbox with information on the procedure to follow.
Support ProjLux
How to install ?
Power it up, connect to Wi-Fi and start watching streaming platforms like Netflix instantly.
Connect gaming consoles via HDMI and adjust the focus for a crystal-clear view.
What's included ?
All you need: projector, adapter, remote control and manual.
Wireless connection ?
ProjLux advanced Bluetooth and dual-band WiFi 6 technology enables quick and easy pairing with all your devices, delivering a robust and reliable wireless streaming experience.
ProjLux gives you the best of both worlds, with robust WiFi and Bluetooth connectivity for wireless connections, and HDMI ports for wired connections. This versatility ensures that you're always connected, whether you're streaming content or giving a presentation.free)
Maximum resolution and screen size ?
ProjLux supports a native resolution of 1280*720P with the ability to upgrade to 1080P, 2K and 4K HD. It can project images up to 130 inches (330cm), delivering a crisp, expansive viewing experience that transforms any space into a cinematic setting.
Note: For optimum image quality, we recommend using the projector in dark or dimly lit environments.
How many Lumens are there ?
ProjLux offers three brightness levels to adapt to different lighting conditions, guaranteeing bright, clear projection.
It offers :
- 200 ANSI lumens
- 3200 lumens light source
- 480 lumens LED
These brightness levels are suitable for environments ranging from dimly lit rooms to moderately bright spaces, offering a versatile, high-quality viewing experience for films, presentations and more.
Does the fan make noise?
ProjLux is designed for quiet operation. Fan noise is less than 25 dB, roughly equivalent to the sound of a whisper.
This low noise level ensures that your viewing or presentation experience remains pleasant and undisturbed, even in quiet environments.
HDR support ?
Yes, ProjLux supports HDR (High Dynamic Range) technology, enhancing your viewing experience with brighter whites, deeper blacks, and a wider color spectrum. Immerse yourself in vivid, lifelike images that bring your content to life, whether movies, games or photos.
Bulb life ?
ProjLux uses a durable LED light source with an impressive lifespan of up to 50,000 hours, giving you many years of entertainment without the need to replace the bulb.
Warranty
ProjLux comes with a one-year warranty.
Compatible with streaming platforms ?
Absolutely! Watch Netflix, YouTube and Amazon Prime directly. These apps are pre-installed for your convenience. Apple TV+ and Paramount+ can be easily downloaded via the Google Play Store and work perfectly.
For other streaming platforms like Disney+, Hulu, Peacock, and more, we recommend using a Fire Stick or Roku to access these services, which are no longer available on ProjLux.
Please note that while ProjLux allows you to access streaming platforms, subscriptions to services like Netflix, Amazon Prime, and others are not included and must be obtained separately.
Bluetooth Audio compatibility ?
ProjLux se connecte facilement à vos appareils Bluetooth, y compris les écouteurs et les enceintes, pour une expérience audio améliorée. Profitez d'un son clair et de haute qualité sans fil, idéal pour les films, la musique ou les sessions de jeu.
Compatible with iPhone and Android ?
ProjLux est conçu pour fonctionner parfaitement avec les appareils iPhone et Android. Voici comment vous pouvez connecter votre smartphone pour le streaming ou le partage d'écran :
Pour les utilisateurs d'iPhone et de Mac :
Nous vous recommandons d'utiliser l'application préinstallée "AirPin Pro" sur votre ProjLux, disponible sur l'écran d'accueil. Cette application est spécialement conçue pour améliorer votre expérience de streaming via AirPlay. Assurez-vous que votre iPhone ou Mac et ProjLux sont connectés au même réseau Wi-Fi. Ouvrez simplement l'application et suivez les instructions à l'écran pour connecter votre appareil en utilisant AirPlay. Pour des conseils détaillés, l'application inclut des tutoriels pour vous aider à démarrer.
Pour les utilisateurs Android :
Les utilisateurs d'Android peuvent utiliser l'application préinstallée Miracast pour un partage d'écran facile. Cette fonctionnalité intégrée vous permet de partager du contenu directement depuis votre appareil Android vers ProjLux sans avoir besoin de matériel supplémentaire.
Cette intégration garantit que vous pouvez profiter d'une variété de contenus depuis votre appareil mobile sur un écran plus grand, améliorant ainsi votre expérience de visionnage, que ce soit pour regarder des films, partager des photos ou présenter des documents. La configuration est simple et conçue pour vous permettre de démarrer rapidement et sans effort.
Need for additional equipment ?
For the best streaming experience, we recommend using a Fire Stick or Roku.
This will allow you to stream content and mirror screens seamlessly.
In addition, for a better audio experience, consider using a Bluetooth speaker.
Projection on a screen or wall ?
ProjLux delivers stunning clarity and vibrant colors on screens and walls alike, transforming any surface into an ideal support for your viewing sessions. No additional screen is required, but using one can further enhance your outdoor cinema experience.
Outdoor projection ?
Yes, ProjLux lightweight design and portable nature make it the perfect choice for outdoor movie nights or presentations. It works wonderfully in settings such as gardens or even on camping trips, providing entertainment wherever you go.
Can we make presentations ?
Absolutely! ProjLux is perfect for both entertaining and professional use.
Easily broadcast presentations from your laptop or mobile device directly, or via popular streaming apps, for a smooth presentation or lecture.
Playing home movies from a USB stick ?
Connect a digital chip or USB key to watch your home movies on the big screen and enjoy them to the full.
Projector placement flexibility ?
ProjLux features automatic screen correction that adjusts the image for angled placements, allowing flexible installation in difficult spaces without compromising image quality.
Rechargeable Battery ?
Although ProjLux is designed to be versatile and easy to use, it does not currently have a rechargeable battery. It must be connected to a power source to operate. This guarantees continuous, uninterrupted vision, ideal for long movie nights or extended gaming sessions.
For portable power solutions, we recommend using a compatible external battery or generator.
ProjLux feature
Operating system: Android 11.0
CPU: Quad-core ARM Cortex-A53
GPU: Mali-G31, supports OpenGL ES3.2, Vulkan 1.1, and OpenCL2.0
RAM: 1GB (optional 2GB)
Storage: 8GB (optional 16/32/64GB)
WiFi: WiFi6 dual-band + BT5.0 module
HDMI: HDMI IN/HDMI OUT optional
Projection technology: 2.69” TFT LCD screen
Native resolution: 1280x720P
Resolution Support: Up to 4K HD
Color Temperature: 8000K (1000K)
Brightness: 200 ANSI lumens
Contrast Ratio: 1500:1
Image Rotation: 360-degree rotation
Lens: 3-piece glass lens
Aspect Ratio: 16:9 & 4:3
Projection Ratio: 1.37
Keystone Correction: Manual
Bulb Life: 50,000 hours
Lamp type: 60W LED
Adjustment mode: Manual focus
Operating mode : Button panel and remote control
Projection distance: 1.2 to 4 meters
Optimum projection distance: 1.68 meters
Projection size: 40 to 130 inches
Speaker: 13W
Fan noise: <25 dB
Operating voltage : AC90-260V/50-60Hz
Interface: USB*1, HDMI 1, AUDIO 1
Audio Formats Supported: MP3, WMA, ACC
Image Formats Supported : JPG, BMP, PNG
Video Formats Supported: All-format decoding
Text Reading: TXT
Device Dimensions: 100.8x188 mm
Product Dimensions : Diameter 189x101 mm
Desktop Weight : 0,65 kg
Net Weight: 0.85 kg
Power supply : 110-220V
ProjLux Pro feature
Operating system: Android 11.0
CPU: Quad-core ARM Cortex-A53
GPU: Mali-G31, supports OpenGL ES3.2, Vulkan 1.1, and OpenCL2.0
RAM: 1GB (optional 2GB)
Storage: 8GB (optional 16/32/64GB)
WiFi: WiFi6 dual-band + BT5.0 module
HDMI: HDMI IN/HDMI OUT optional
Native Resolution: 1080P (1920x1080)
Resolution Support: Up to 4K HD
Color Temperature: 8000K (1000K)
Brightness: 300 ANSI lumens
Contrast Ratio: 2000:1
Image Rotation: 360-degree rotation
Lens: 3-piece glass lens
Aspect Ratio: 16:9
Projection Ratio: 1.1:1
Keystone Correction: Automatic
Bulb Life: 50,000 hours
Lamp type: 60W LED
Adjustment mode: Manual focus
Operating mode : Button panel and remote control
Projection distance: 1.2 to 4 meters
Optimum projection distance: 2 meters
Projection size: 40 to 200 inches
Speaker: 13W
Fan noise: <25 dB
Operating voltage : AC90-260V/50-60Hz
Interface: USB*1, HDMI 1, AUDIO 1
Audio Formats Supported: MP3, WMA, ACC
Image Formats Supported : JPG, BMP, PNG
Video Formats Supported: All-format decoding
Text Reading: TXT
Device Dimensions: 100.8x188 mm
Product Dimensions : Diameter 189x101 mm
Desktop Weight : 1 kg
Net Weight : 1,28 kg
Power supply : 110-220V